Certainly, we manage the entire process from start to finish. This includes arranging for cleaning, interacting with guests, handling payments, overseeing guest experiences throughout their stay, and subsequently pursuing reviews and gathering feedback post-stay.
Typically, we favor self-check-in for the property to provide guests with the utmost flexibility, as it's often challenging for them to pinpoint their exact arrival time. While it's not our primary recommendation, we can provide a meet-and-greet service for each guest as an additional option, if necessary.
Indeed, we oversee the entire process from beginning to end, as outlined in the previous response to the question, "Do you manage the bookings?"
Certainly, we will also serve as the emergency contact for any issues that may occur.
Upon checkout, our cleaning team thoroughly cleans the property. Should there be any signs of damage, it is promptly reported to us.
Yes, we handle coordination with maintenance staff and manage access for workers to enter the property. Additionally, we arrange regular inspections to guarantee that your property is in excellent condition for your guests.
We collaborate with all major online travel agencies (OTAs) including Booking.com, Airbnb, Expedia, HomeAway, and LateRooms, among others. Their commission rates vary, typically ranging from 15% to 20%, with the majority around 18%.
The average nightly rate for your property is influenced by several factors, including its location, condition and finish, type of property, and any distinctive features it may have. Additionally, to optimize your average nightly price, we employ strategies that track trends, seasonality, events, weekend rates, and occupancy levels to determine the most suitable nightly rate.
To receive a more detailed estimate, please complete the Earnings Calculator Form at the bottom of this page with details about your property, and we will provide you with further information.